Privacy Policy

Privacy Policy

This Privacy Policy explains how ScaleIndia.live, a service provided by Physics Wallah Private Limited, collects, uses, and protects your personal information when you visit our website, purchase our courses or tickets, or engage with our services.

By using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the site.

1. Information We Collect

We collect the following types of information to provide you with a smooth experience on ScaleIndia.live:

Personal Information:

When you register for an account, purchase tickets or courses, or contact us, we may collect personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Business information
  • Payment details

1.2 Non-Personal Information:

We may collect non-personal information such as:

  • Browser type
  • Device type
  • IP address
  • Pages viewed
  • Duration of your visit
  • Referring pages
  • Exit pages
  • Other usage statistics

2. How We Use Your Information

We use your information for the following purposes:

  • To process your registrations, purchases, and payments.
  • To provide you with updates, notifications, and reminders regarding your selected courses, events, or sessions.
  • To improve the user experience by understanding your preferences.
  • To communicate with you about new courses, events, and promotions.
  • To manage customer support inquiries and address any issues you may have.
  • To prevent fraudulent activities and ensure the security of the platform.

3. How We Share Your Information

We value your privacy and do not sell, rent, or trade your personal information to third parties.

We may share your information only under the following circumstances:

  • With Service Providers: We may share your information with third-party service providers (e.g., payment processors, event organizers) to help facilitate the services we offer.
  • With Legal Authorities: If required by law or in response to a valid legal request, we may disclose your personal information to law enforcement agencies, courts, or regulators.
  • With Business Partners: If we partner with another entity to provide certain courses or services, we may share relevant information with them to ensure the smooth delivery of the service.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience on ScaleIndia.live. Cookies are small files stored on your device that allow us to:

  • Recognize you when you return to the website.
  • Keep track of your preferences.
  • Provide a customized experience.

You can choose to disable cookies in your browser settings, but please note that some features of the site may not function properly if cookies are disabled.

5. Data Security

We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use encryption, firewalls, and secure communication channels (such as SSL) to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:
  • Access: You can request access to the personal data we hold about you.
  • Correction: If you believe any of your information is incorrect, you can request that we update or correct it.
  • Deletion: You can request that we delete your personal data, subject to any legal obligations we may have to retain certain information.
  • Opt-Out: You can opt out of receiving promotional emails or notifications by following the unsubscribe instructions provided in our communications or by contacting us at support@scaleindia.live.

7. Third-Party Links

Our website may contain links to external websites or services. Please note that this Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: Email: support@scaleindia.live.